Thursday, May 16, 2013

Engage by Increasing Trust

How do we get people fired up and engaged? Answer: By working on trust.

You can do much good as a leader when you involve everyone in developing a great plan. But here's what I find most people believe "wrongfully":
We will succeed because the goals are good and the plan brilliant.
Not so! Results will demand valiant goals and a waterproof plan, for sure. But more important than everything else is --the process-- that brings about the plan. People need to trust each other, the leader and the organization. Trust can be built as you interact and plan together. So here might be a better paradigm:
We will succeed mostly because we execute as a team and trust each other.
Here's my former colleague, Stephen M.R. Covey, offering hard data to explain this point.

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