"The world is not logical - it's psychological"For instance, when I disagree with another person, whether it be in the present or about something in the past, I can always trust this principle:
Try to understand the other person from their point of view and you've found the "truth".Knowing that my perception of how things are, in fact, can be priority # two, I can always take the initiative and apologize first in light of how the other person perceives me and the problem.
What a wonderfully simple, yet powerful, guideline this is: When we sincerely apologize for our behavior from the perspective of the other person, it not only becomes easier to do so. It immediately increases mutual understanding and respect. We can talk about the real issues, from both perspectives, without attacking each other personally.
Through all my years in consulting I find that this one concept alone makes a big difference. When we learn to practice understanding the other first, there's always a solution to be found. And it begins with getting off our high horse by saying: "From your point of view, how have I hurt your feelings..?"